Support
Need help? Have a question about a product? Please find your product below for how to get help as well as other useful information and tips.
Our Help Center hours are Monday to Friday – 9:00am to 4:00pm CDT.
Contact Support For Your Product
Safe4Kidz parental control software
Support is provided by So Protect Me the developer of the Safe4Kidz product. Please visit our Safe4Kidz support page for additional information or contact support@soprotectme.com for assistance.
SoftRescue Pro Edition, Gamers Edition and Business Edition Support
If you need help with one of the SoftRescue products, please read through the user manual or visit the SoftRescue Help Center. If you still have a question after looking through the online resources, please create a support “ticket” in the SoftRescue Help Center and a member of the tech support team will get back to you shortly.
PhoneBAK and Phoenix Support
If you need assistance with any PhoneBAK or Phoenix product contact the Help Center at support@38thStreetSoftware.com.
Hours are Monday through Friday, 9:00am to 4:00pm Central Time.
When you purchase a PhoneBAK or Phoenix product you will receive a complete step by step installation guide with your purchase.